Privacy Policy

Personal Information

When you register for courses, sign up for our platform, or contact us, we collect:

• Name and contact details (email address)
• Account credentials
• Payment and billing information
• Country/location information
• Course enrolment and learning preferences

Test Performance Data

On our practice platform, we collect:

• Test responses (Listening, Writing, Reading, Speaking)
• Test scores and performance analytics
• Practice history and progress tracking
• Study patterns and time spent on modules

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor's IP address and browser user agent string to help with spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract any location data from images on the website.

• Course Delivery: To provide access to exam preparation courses and materials
• Progress Tracking: To monitor your learning progress and provide personalised feedback
• Communication: To send course updates, test notifications, study tips, and customer support
• Payment Processing: To process course enrolments and subscriptions
• Service Improvement: To enhance our courses, platform, and user experience
• Marketing: With your consent, to inform you about new courses and special offers

If you leave a comment on our site you may opt-in to saving your name and email address in cookies for your convenience. These cookies will last for one year.

When you log in, we set cookies to save your login information and screen display choices. Login cookies last for two days. If you select "Remember Me", your login will persist for two weeks. Logging out removes all login cookies.

Our platform uses cookies to maintain your test session, save your preferences, and track your progress through practice tests.

Pages on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited those websites directly. These websites may collect data about you, use cookies, and embed additional third-party tracking.

We use trusted third-party services to operate our website and platform:

• Payment Processors: To handle secure payment transactions for course enrolments
• Email Services: To send course notifications and communications
• Analytics Services: To understand how users interact with our website
• Hosting Services: To host our website and platform

These services have their own privacy policies and may collect data as described in their policies.

We do not sell, trade, or transfer your personal information to outside parties. We may share information with:

• Trusted service providers who assist in operating our website and platform (under confidentiality agreements)
• Payment processors for transaction processing
• Legal authorities when required by law

If you leave a comment, the comment and its metadata are retained indefinitely so we can recognise and approve follow-up comments automatically.

For registered users, we store personal information and test performance data for as long as your account remains active or as needed to provide services. All users can see, edit, or delete their personal information at any time (except they cannot change their username).

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you (except data we are obliged to keep for administrative, legal, or security purposes).

You have the right to:

• Access your personal information and test data
• Update or correct your information
• Delete your account and associated data
• Opt-out of marketing communications
• Export your data in a portable format

We implement appropriate security measures including encryption, secure servers, and access controls to protect your personal information and test data against unauthorised access, alteration, disclosure, or destruction.

Our services are intended for users preparing for language examinations. While we do not specifically target children under 13, we are committed to protecting the privacy of all users. If you are under 18, please obtain parental consent before using our services.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: support@linguapractice.com
• Website: linguapractice.com